Archive for the ‘Communication’ Category

How to Hire a Call Center Painlessly

Monday, September 21st, 2009

If your business has taken off better than you thought it would, it might be a good idea to hire a call center to handle your customer service calls. A call center can often be the best answer for a large or rapidly expanding business because they can help deal with the many customer service issues that inevitably keep coming up time and again. They may even resolve some issues that you do not know exist or have time to investigate.
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The future of mobile phones

Friday, July 31st, 2009

Mobile phone technology has developed at an astounding pace during recent years. 10 years ago, the idea of a colour screen let alone a camera, mp3 player and Internet all in one hand-held device was just a dream. But now, if you don’t have all of these things you feel embarrassed to get your phone out in public.
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How to Give and Who to Give Your Cards To?

Thursday, July 30th, 2009

Your first set of business cards is really nice. You are probably very exiting looking at the pile on your desk and thinking " Now what? What shall I do with these cards?"
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Money Talks, and So Must You

Thursday, July 30th, 2009

Why do some doctors seldom, if ever, voice complaints about past-due balances, while others spend significant time on this problem? Much of the answer begins long before a statement is sent. One of the most valuable changes you can make in your accounts receivable process is to define payment expectations with your patients in advance of services performed. You can also enter into a formal agreement that includes a commitment to the down payment, and then writing out the remaining balance terms. Here's how:
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10 Tips For Running Better Meetings

Tuesday, July 28th, 2009

Meetings are often inefficient and costly. They take forever. They lack structure or process. The wrong people attend. Some arrive late. People dominate the discussion to get their own viewpoint across. Those who may have valuable contributions to make cannot get a word in.
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Communication: What Map Are You Using?

Monday, July 27th, 2009

Imagine that you are with a large group of people that has been dropped into the middle of no where. Fortunately, you each have a map so that you can figure out how to get back to civilization. Unfortunately, each map is slightly different, and there is no way of telling which map is the closest to being correct. And of course, every person believes that their map is the right one. So what do you think happens next?
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A Step By Step Model For Speaking Up To An Abusive Manager

Monday, July 27th, 2009

If you have an abusive boss, one who criticises or belittles you, and shows no respect for your abilities or concern for your development, you may decide to hold your tongue, keep your head down, and get along as best you can until you find another position. But you dread getting up for work every morning.
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How Can A Small Consumer VoIP Provider Survive

Sunday, July 26th, 2009

There is a lot of buzz about VoIP Internet phone service. On the consumer side everyone is getting a lot of exposure to Vonage commercials as well as triple play offers from Cable Companies. From a technology standpoint, VoIP is now much more mature than in its nascent days when Internet telephony meant a scratchy voice conversation over two computers. Whereas VoIP has been used by Telcos to carry voice traffic over long portions of their networks for years, it is now positioned to become the standard technology used to carry voice traffic over the last mile from every consumer's home. Increased broadband penetration and advances in VoIP technology make this possible, and now there is a long line of VoIP providers out there looking for a piece of the action. They range from giants like Verizon and Comcast to relatively small unknowns. For the first time in the history of telecommunications it is possible to be a telephony provider without the huge barriers of capital needed for switches and network operation centers (NOCS).) nor the regulatory barrier of being a Local Exchange Carrier. So will the industry be marked by many small nimble players? What is the likelihood of survival for small consumer VoIP service providers?
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Who Can Benefit From Pager Services?

Sunday, July 26th, 2009

Pager services are great for anyone who is constantly on the go. Many people use these services to be reached quickly and easily in case of something urgent. Alpha-numeric pagers are excellent for relaying a message and getting it to the person you need to contact ASAP. With all of the great technology around, paging is still something that is viable from a business and personal standpoint, and used quite frequently.
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Increase Your Telephone Inquiries With An 0844 Number

Saturday, July 25th, 2009

With the economy being the way it is at the moment, people are more conscious of spending money than they have been in a long time, and this even extends to our telephone bills. With money not stretching as far as it previously has, people are far less likely to make an enquiring telephone call at national rate, meaning that your expensive advertising campaign could well be a wasted effort, but there is a solution.
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